Magic Suite makes no guarantees regarding your business's profitability or success. The platform is provided "AS IS" and "AS AVAILABLE", without any express or implied warranties. You agree that your use of the platform is at your own risk. Magic Suite makes no warranty that the platform will meet your needs, be uninterrupted, or error-free. We are not responsible for any data interception or loss while transmitted over the internet or telecommunications networks. Beta or early release products are provided "as is" and may be terminated at any time.
TERMS OF SERVICE
Create a legal section that feels authoritative, structured, and easy to read. The following terms constitute a binding agreement between you and Magic Suite.
1. Use of Platform
1.1 Restrictions
You must be at least 18 years old to use the Platform. By accepting these Terms, creating a Platform Account, or using the Platform, you represent that you are at least 18 years old. You may not use the Platform or the Services if you are an employee, partner, or director of our Competitors or intend to gain access to the Platform in order to compete with the Platform.
1.2 Platform Account Ownership
Your use of the Platform is conditioned on your provision of complete, current, and accurate information when registering for a Platform Account. The Platform is intended for business use or in connection with an individual’s trade, craft, or profession. As the individual who accepts these Terms, you are the owner of the Platform Account unless you are acting on behalf of a business entity, in which case, the business entity is the owner of the Platform Account.
If you accept these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind the business entity to these terms. If multiple parties claim to be the “owner” of a particular Platform account, Magic Suite will deem the owner to be the person who can demonstrate their ownership (in whole or in part) of the underlying business entity for which the Platform Account was created by providing government-issued documentation of such ownership. If Magic Suite is unable to determine the rightful owner, Magic Suite reserves the right to suspend or terminate the Platform Account until ownership is mutually agreed or ordered by a court.
1.3 Compliance
You will be solely responsible for your use of the Platform and Services, including (a) the quality and integrity of any data and other information, including Information, made available to us by or for you through the use of the Platform, (b) securing and maintaining proper insurance as required, and (c) compliance with all applicable laws and regulations, including but not limited to HIPAA and other data privacy laws.
Magic Suite is not responsible for your compliance with laws and does not represent that your use of the Platform will comply with any laws, including but not limited to HIPAA, PCI, Gramm-Leach-Bliley Act, and other similar laws and regulations.
1.4 Privacy
By using the Platform and providing Information on or through the Platform, you consent to Magic Suite’s use and disclosure of the Information in accordance with the Privacy Policy available here and incorporated herein by reference. You agree that Magic Suite has no responsibility or liability for the deletion or failure to store any Information or content maintained or transmitted on or through the Platform.
When you provide your customers with access to the Platform, you must implement and enforce your own terms of service and Privacy Policy, providing a level of protection at least equal to that provided to you by Magic Suite. You must obtain consent from your customers, affirmatively acknowledging that they agree to be bound by your privacy policy.
You may not use, resell, authorize or permit anyone to use, or license or make available data you obtain from People Data Labs, for any purposes prohibited in the People Data Labs Acceptable Data Use Policy. You further agree to comply with applicable law when collecting personal data that will be sent to People Data Labs.
1.5 Login Credentials
You are responsible for maintaining the confidentiality of your Login Credentials. You are responsible for all uses of your Platform Account and Login Credentials, whether or not authorized by you. You agree to notify Magic Suite immediately of any unauthorized access. Magic Suite reserves the right to disable your Login Credentials at any time in its sole discretion. Platform Accounts are non-transferable. You give consent to Magic Suite to access and monitor your Platform Account and your customer’s accounts for support and security purposes.
1.6 Use of Communication Services
The Platform may include certain communication features such as SMS, MMS, email, voice call capabilities, and other methods. Separate Communication Surcharges for these services may apply and will be charged to your invoice. By using these features, you agree that you are solely responsible for all communications sent, ensuring compliance with laws like the TCPA, Do Not Call Registry Rules, and the CAN-SPAM Act.
1.7 Third Party Services
You may choose to access Third-Party Services through the Platform. You are responsible for enabling and managing these integrations. By using these services, you grant permission for Magic Suite to share your data with Third-Party Services providers. Magic Suite is not liable for any actions or omissions by Third-Party Services providers.
1.8 Third Party Content
The Platform may include Third Party Content. Use of such content is at your own risk. Magic Suite does not endorse or take responsibility for Third Party Content, and it makes no representations about its legality or accuracy.
1.9 Platform Updates
Magic Suite reserves the right to make updates or changes to the Platform at any time, including those that may affect the Platform's prior functionality. You agree that your use of the Platform or purchase of Services is not contingent on the future delivery or release of any features or functionalities.
1.10 International Use
If you're in an embargoed country or are a sanctioned individual or entity, you're prohibited from using the Platform. You are responsible for complying with local laws, including export control laws, when accessing the Platform internationally.
1.11 Artificial Intelligence Acceptable Use Policy
Before using Artificial Intelligence ("AI") features of the Platform, you must ensure that you are in a jurisdiction that permits AI usage. If you use AI-based features, you must comply with Magic Suite's Artificial Intelligence Acceptable Use Policy.
1.12 Domain Names
If you purchase a domain name through the Platform, Magic Suite will purchase it on your behalf, with Magic Suite listed as the registrant. You agree to use the domain in accordance with these Terms. A transfer fee may apply if you request a domain transfer.
1.14 Bug Bounty Program
Magic Suite does not have a bug bounty program and prohibits third-party access for network testing or probing, unless expressly permitted.
1.15 Ecommerce Products and Services
You are responsible for the materials you sell through the Platform, including product descriptions, prices, taxes, compliance with regulations, and customer service. Magic Suite is not involved in the sales transaction, and any legal issues arising from the sale are solely your responsibility.
2. Code of Conduct
You agree to comply with the Code of Conduct outlined in Exhibit A while using the Platform. Magic Suite reserves the right to take appropriate action, including terminating your account, if you breach this agreement, including the Code of Conduct.
3. Payment
3.1 Billing and Auto-Renewal
Subscription and service billing begins immediately upon account creation, including during setup or the trial period. All plans are set to auto-renew based on your selected billing cycle unless canceled through your account dashboard, official support ticket, or customer service.
3.2 Late Payments and Payment Disputes
If your payment is declined, we will re-attempt to charge your for 7 business days. If unsuccessful, your account may be canceled due to non-payment. You may be required to settle overdue fees by other means. If legal action is necessary, you agree to cover all related costs, including attorney fees. For any disputes, notify us in writing within 30 days.
3.3 Cancellation Policy
You may cancel your subscription plan at any time before your next billing date. Cancellations must be completed through your account dashboard, official support ticket, or phone/email request. Your account will remain active until the end of the current billing cycle. No refunds will be issued for cancellations made after the 30-day money-back guarantee period.
🚫 Important Notes:
- Free trials will convert to paid subscriptions unless canceled before the trial ends.
- Charges incurred after trial conversion are non-refundable.
- Cancellation due to a change of mind is not accepted once payment is processed.
- All freebies, offers, and trial tools will be disabled immediately upon cancellation.
3.4 Refund Policy
✅ 30-Day Money-Back Guarantee
You are eligible for a 100% refund of your service package if you cancel within 30 days of your first subscription payment. This applies only to new customers and first-time purchases.
❌ Non-Refundable Items:
- Fees from free trial conversions.
- Communication surcharges (SMS, email credits, voice call minutes).
- Domain purchases and third-party tool integrations.
- Usage-based charges or partial usage of services.
🛠️ Refund Process:
Approved refunds will be processed via your original payment method: Bank transfer (3–5 working days) or Credit card (Subject to your issuing bank’s timeline).
📌 Magic Suite reserves the right to decline refund requests that fall outside this policy or involve misuse.
3.5 Shipping & Delivery Policy
- 📦 No Physical Product Will Be Shipped: All Magic Suite products are delivered digitally.
- Access: Granted via online platform login. No shipping address required.
- Activation: Services will be accessible immediately via your dashboard upon activation.
4. Intellectual Property
4.1 Platform Content
The Platform and its content are owned by Magic Suite or its licensors and protected by intellectual property laws. Magic Suite grants you a non-exclusive, royalty-free, personal license to access and use the Platform content for your use and your customers' use.
4.2 Prohibited User Contributions
You are prohibited from posting content that is unlawful, threatening, harassing, abusive, defamatory, deceptive, fraudulent, or invasive of privacy. This includes content targeting individuals based on religion, gender, or race, or content that breaches platform security.
5. Disclaimers
6. Limitation of Liability, Indemnification, and Mitigation
Your exclusive remedy for any claims arising from your use of the Platform or Services is limited to the amount you paid Magic Suite for services in the three months prior to the incident. Magic Suite is not liable for special, incidental, or consequential damages, including data loss or malicious code. You agree to indemnify Magic Suite against claims related to your use of the Platform, including breaches, legal violations, and any claims involving your agents or customers.
7. Guarantee Extension
7.1 Definition of ‘Lifetime’
The term ‘Lifetime’ refers to the lifetime of the subscription period.
7.2 Promotional Offers
Freebies and other promotional offers remain valid only while the subscription is active. Once the subscription is canceled, all lifetime benefits will no longer be available. If a client activates freebies in full mode during the Money Back Guarantee period, they will incur the cost of the freebies if they later terminate and request a refund.
7.3 Freebies and Subscription Cancellation
Clients can cancel their subscription at any time. If cancellation occurs outside of the Money Back Guarantee period, no additional costs will be charged for any previously received freebies.
